Then ensure that File downloads are allowed. Run inetcpl.cpl to open Internet Options and click the Security tab. Select the Internet zone and click on the Custom level button. If you try to download a file and it doesn’t work, first try to fix the error with these troubleshooting steps: Make sure your internet connection is working normally. If your internet connection. Downloading an executable file (e.g., an.exe or.msi file) may fail, with the Downloads window showing Canceled under the file name. This happens because Firefox honors your Windows security settings for downloading applications and other potentially unsafe files from the Internet. Found that whenever the user logs on to a vista pc anywhere on the domain, he's unable to use IE to download files from the Internet. Friday, February 27, 2009 2:27 PM. May 27, 2016 Cannot download.zip files, click on them brings up a blank page.click on them brings up a blank page. I am assuming you meant you cannot OPEN zip files, not download. If my supposition is correct, then my answer is: You need a program to UN-zip the files before you can open them. The most popular program to un-zip is 7 zip. Now, if you’re still unable to download files from the internet, even after clearing cache and data, maybe it’s time to reinstall your browser. So, go and delete your browser, and download and install it again. Hopefully, you’ll see some changes.
Hello BB,
I recently purchased a HP Pavilion Notebook with Vista 32-bit SP1. My problem is that I'm unable to download.exe files from the internet. In both Firefox and Internet Explorer the download box appears, I'm prompted to choose where the file should be saved and then nothing happens.
I think I need to clarify what Zach stated.IE and other browsers will block exe’s that are part of a webpage’s design and will often block HTML based email attachments that are exe files.In this case it is far more likely that if you are using an Antivirus/Malware/Internet Security suite that it is blocking or quarantining the file you are attempting to download.If the file you are downloading is from a known and trusted source you can try disabling your antivirus software and attempting the download again.If that still doesn’t get it through then we can try running IE in the no Add On mode and attempting the download.To launch IE with no Add Ons go to Start, All Programs, Accessories, System Tools, and clicking the icon for Internet Explorer No Add Ons.If that still doesn’t let the file download we can try doing a clean boot of Vista to see if something is loading on Startup that is blocking the Download.Here is a Microsoft Knowledge Base article the explains the Clean Boot procedure:
Unable To Download Files Windows 10
http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135
Let us know what these steps reveal.
Thanks,
Jack
Unable To Download Files Windows 7
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think. If you have noticed a Download Failed – Virus detected message on Windows 10 when you tried to download a file from the internet using any browser like Chrome, Firefox, etc., then you need to know that it is your Windows Defender antivirus trying to protect your system from a potentially malicious download.
In the duplicitous world of internet, anti-virus software plays a pivotal role in curbing the system from software viruses. While we are recognizant of the potential threats from malicious programs, the anti-virus safeguards your system from security threats. The anti-virus tool impedes the user from downloading the untrusted software. With high rise in cybercrime, It’s always a good practice to have an antivirus software installed and keep it up to date.
While the antivirus program does the tremendous task by alerting you to the malicious file contained in the software you wish to download, you may sometime receive a false positive. By false positive we mean, the tool may wrongly indicate about the presence of malware in a software program. Although you believe in the authenticity of the site from where you wish to download, the browser prevents you from downloading the file by sending you an alert message about malware and antiviruses. In this scenario, it’s actually the antivirus software that is preventing you from downloading the file and its nothing to do with the browser.
Download Failed – Virus detected
If you are a Chrome user, the user is warned with the message “ Failed – Virus detected “. If the browser is Microsoft Edge, then you may be warned with the message “[filename] contained a virus and was deleted” and if you are on Windows Taskbar it simply displays the message “Malware detected”.
If you are quite sure about the authenticity of the source from where you are downloading the file, then you may want to set an exception in your antivirus software. In Windows 10, Microsoft Windows Defender is the built-in protection from malware that removes viruses and other unwanted files. The security programs sometimes block the file download on the Windows machines to protect from the security breach. You can resume the file download with some tweaks in Windows Defender.
The following steps will guide you in setting an exception in the Windows Defender software.
You should do this only if you are very sure that the file being downloaded is safe and from a trusted source.
Open Windows Defender Security Center and click on the Virus & threat protection shield. Scroll down a bit and click on Scan history. The following window will open.
If you see a file in the Quarantined threats section, identify and add the file that you just downloaded to the list of exclusions, by selecting Allow item.Once you do this, you will see the file under Allowed threats.
Now attempt to download the file again.
Unable To Download Files In Ie
If you are still having a problem with downloading the file, then you may be using some other antivirus software that may be blocking the download. You may then have to whitelist the file in that software too.
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